Shipping policy

Products must be returned within 14 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). As part of our sustainability efforts, we are removing the tags from all new products so don't be alarmed if you receive an item with no tags on.

Women’s & Mens products can only be returned if the hygiene seal is still intact.

Underwear cannot be returned for hygiene reasons.

Face masks cannot be returned or refunded once packaging has been opened due to health protection reasons.

Socks can be returned if they are sealed in their original packaging.

We only offer refunds products purchased from  AsYouKiss will be refunded with store credit in the full amount. We don’t provide cash refunds for products purchased.

Exchanges are not part of our returns policy.

For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

Returns registered separately cannot be returned as one, even if they are from the same order. Combining registered returns will slow down the refund process!

Anything accidentally or incorrectly returned our way will be the responsibility of the sender, not AsYouKiss . We’ll always do our very best to help out, but unfortunately can’t make any promises!